About The Commission™

For more than three decades, The Commission for Case Manager Certification, now known as The Commission™, has set the standard in professional certification. Founded by case managers who recognized the need for rigor, ethics and consistency in an emerging professional landscape, The Commission™ defined what a competent, client-centered case manager looks like in practice. 

The work began with the Certified Case Manager (CCM®) credential, launched in 1993 and later expanded to include oversight of the Certified Disability Management Specialist (CDMS®) credentialing program. From the outset, the organization was built on a simple premise: Professional certification should be governed by the profession rather than a regulating authority. 

Early leaders understood that consistent training and ethical practices would sustain excellence and prioritize client-centered care. Grounded in role delineation, validated examination processes and a rigorous Code of Professional Conduct, the CCM credential quickly gained wide acceptance. The response was immediate and enduring, with unprecedented demand for case manager certification among individual professionals and their employers. 

In July 2016, The Commission™ expanded its credentialing services by acquiring oversight of the CDMS credentialing program, extending its mission through the development of interrelated programs and services for a new category of client advocacy professionals.

Today, The Commission™, a name that reflects both its history and its future, is dedicated to the advancement and evolution of a variety of client advocacy professionals. The Commission™ advances professional excellence across health care, social services, workplace, and community-based systems through education and evidence-based credentials. 

While honoring its roots in case management, the organization is evolving through a portfolio of education and certification programs that support client advocacy professionals across disciplines and settings. 

The Commission’s certification programs are developed through practice-based job task analyses, psychometrically sound examinations, and continuous accreditation by the National Commission for Certifying Agencies. Today, more than 50,000 certified professionals nationwide rely on The Commission to respond to changes in system demands, roles, community needs and models of care through continuous learning opportunities, as well as uphold ethical practice and professional credibility.

As systems of care continue to evolve, so too must the workforce. The Commission™ is purpose-built to support that evolution, scaling credentialing excellence, advancing lifelong learning through education and continuously inspiring professionals to embrace emerging models of care and client-centered advocacy. The Commission™ stands not only as a certifying body rooted in excellence, but as a steward of quality, integrity and trust for the professions it serves.


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